Tri-County Services

Psychiatric Emergency Treatment Center Closure

The Psychiatric Emergency Treatment Center in Conroe will be closed from Monday June 29, 2020 to at least Monday July 6, 2020.

For assistance, please call the crisis hotline at 1-800-659-6994 and they will direct you to where you can receive crisis care.

Expectations for Services at Tri-County during COVID-19 Event

UPDATED INFORMATION BELOW:

Based on guidelines from the Texas Department of State Health Services (DSHS), all three Day Habilitation Sites (Cleveland, Huntsville and Liberty) will be closed starting Wednesday, March 18 until AT LEAST Monday, July 6, 2020.

In Conroe, Effective June 1, 2020, our walk-in Intake services will be changed to a ‘call-in’ system for Adults, Children and Youth to ensure social distancing. If you are interested in outpatient Adult, Child or Youth Mental Health Outpatient services, please call in at 1-800-550-8408 before 11 am to be screened and scheduled for a next day Intake appointment. Rural clinic (Cleveland, Huntsville and Liberty) Intake appointments continue on regular schedules at this time. The Intake appointment will be with a licensed staff but this appointment is for assessment only and you will be rescheduled with a doctor for medication if needed.

ALL Persons entering a Tri-County site including staff, visitors and persons receiving services will be required to be screened for temperature at the front door and will be required to wear a mask while in the building. Persons who have a fever, refuse screening at the front door or refuse to wear a mask will be denied entry into our buildings.

The East Montgomery County Crisis Clinic, located in Porter, has been closed.

Select Substance Use Disorder treatment groups remain cancelled. Individual services will be available for most of the persons currently served in group.

All of the services we provide in Nursing Facilities will be discontinued for the foreseeable future. Staff assigned to assist at Nursing Facilities will contact the clients in those facilities by phone only at this time.

At this time, we are asking that persons who have a fever call and reschedule their appointment for the safety of staff and other individuals in services. Our staff will ask questions about illness at the front desk and may reschedule appointments for persons that show up with a fever. In addition, our staff making home visits may call and ask the same questions of persons with which they have appointments.

Stay tuned to this website for further updates.

For the Tri-County Behavioral Healthcare Privacy Notice, please click on the link below:

Privacy Notice

Network of Care

NETWORK OF CARE

The Network of Care, recognized as a model program by the President’s New Freedom Commission on Mental Health, provides online information to help link consumers to support groups and personal advocacy resources in the community.

More about Network of Care